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Customer Service Apprenticeships

Types of apprenticeships that you can apply for in the customer service sector

Apprenticeships in customer service give you valuable skills which can be applied to hundreds of job roles across many different sectors. Most customer service apprentices work in retail, financial services, call centres, hospitality or sport and recreation.

As a customer service apprentice, you’ll need clear and up-to-date knowledge of your organisation’s products and services and be able to communicate with all sorts of people.

Duties will vary between sectors, but in most cases you’ll be making sure that customers are dealt with in a positive, reliable and pleasant way – whether that’s by offering advice, answering questions or handling complaints.

To find out more, access our Customer Service apprenticeship programmes below.

Customer Service Apprenticeships:

For more information please call 01672 861 073.